Merry Christmas & Happy New Year
Due to the Christmas holiday, we would like to inform you that orders placed between 20/12 and 7/1 will have longer delivery times than normal. During this period, our capacity will be limited, but we will do our best to process your orders as soon as possible when we are back in full operation.
Orders placed after 20/12 may only be processed after 7/1.
We thank you for your understanding and your patience during this time and take the opportunity to wish you a very Merry Christmas and a Happy New Year! 🎄✨
Some of our most frequently asked questions
Delivery cost & Delivery time
Domestic delivery cost (Sweden):
- Shipping fee: SEK 99 for orders under SEK 800.
- Orders within Sweden are sent with Schenker to an agent or home delivery with UPS Express for SEK 299.
- Delivery time: 2-3 working days.
International delivery costs:
- International orders are shipped with UPS.
- Delivery time: Up to 7 working days.
- Scandinavia: SEK 300 shipping fee.
- Rest of Europe: SEK 500 shipping fee.
- Asia, Australia & USA: SEK 1000 shipping fee.
Prices
- Prices are stated in Swedish kronor (SEK) and include Swedish VAT of 25%.
- Shipping fee, cash on delivery fees and invoice fees are added.
- Within the EU, the prices are shown with the respective country's VAT.
- For countries outside the EU, prices are shown without VAT, and customs duty is added upon delivery.
Exchanges & Returns within Europe
Exchanges and returns take place via the return form
Exchange of goods:
- In case of exchange, you have the right to buy a new item for each returned item. Any difference will be refunded.
- You are responsible for the return cost in the event of an exchange.
Return:
- You are responsible for return costs yourself. Returns sent against cash on delivery will not be redeemed.
- The refund is made within 30 days after the return is received and approved.
- The refund is made using the same method of payment as at the time of purchase.
Exchanges & Returns outside Europe
Outside Europe:
- You are responsible for return costs in the event of an exchange/return
- Send the goods you wish to return to our address:
Väpnaregatan 8, 254 52 Helsingborg SWEDEN
Contact us here before returning your order.
What is our Odd Stock
- Odd Stock are models that are part of the range, the last pair from an MTO (Made to Order) collection or sample models before an MTO.
- All shoes in Odd Stock are sold at a reduced price.