Pre-owned

How we work with Pre-owned:
 Each shoe undergoes an individual grading process where different aspects are considered. In each grading step, the shoe is assigned a number based on its condition, where 1 is the lowest and 10 is the highest. These are then added to calculate an average value which is listed under “overall”. Feel free to contact us here if you have questions regarding our concept or specific objects.

Our grading:
 Overall
10: New
9: New with minor cosmetic defects (may have been tried on in store)
7-8: Barely used
6: Somewhat used with clear signs of usage
4-5 Used
1-3: Well used

Sole
10: New
9: New with minor marks from storage/testing
7-8: Used a few times outdoors
5-6: Used  
3-4: Well used
1-2: In need of resurfacing 

Insole
 10: New
9: New with signs of testing
7-8: Lightly used
5-6: Use
3-4: Used and clearly shaped after the previous owner
1-2: Lumpy insole

Above
 10: New without marks
9: New with minor marks (e.g. color changes)
7-8: Minor marks and signs of usage (can also mean gross defects, for example extreme sun fading)
 5-6: Clear marks and signs of use
3-4: Scratches, marks and minor color changes (possibly minor deformation)
1-2: Deformations, tears, possible cracking

Discontinued models:
The Discontinued models section offers discontinued shoes from the catalog and shoes that have been tried in store at a discounted price. The shoes may have minor cosmetic defects, therefore, all models are sold in existing condition. The section is updated after each release of new product catalogs. Please note that stock is limited, and only a few sizes are available. Sign up for our newsletter to receive updates on newly discounted products. 

Some of our most frequently asked questions

Delivery cost & Delivery time

Domestic delivery cost (Sweden):

  • Shipping fee: SEK 99 for orders under SEK 800.
  • Orders within Sweden are sent with Schenker to an agent or home delivery with UPS Express for SEK 299.
  • Delivery time: 2-3 working days.

International delivery costs:

  • International orders are shipped with UPS.
  • Delivery time: Up to 7 working days.
  • Scandinavia: SEK 300 shipping fee.
  • Rest of Europe: SEK 500 shipping fee.
  • Asia, Australia & USA: SEK 1000 shipping fee.

Prices

  • Prices are stated in Swedish kronor (SEK) and include Swedish VAT of 25%.
  • Shipping fee, cash on delivery fees and invoice fees are added.
  • Within the EU, the prices are shown with the respective country's VAT.
  • For countries outside the EU, prices are shown without VAT, and customs duty is added upon delivery.

Exchanges & Returns within Europe

Exchanges and returns take place via the return form

Exchange of goods:

  • In case of exchange, you have the right to buy a new item for each returned item. Any difference will be refunded.
  • You are responsible for the return cost in the event of an exchange.

Return:

  • You are responsible for return costs yourself. Returns sent against cash on delivery will not be redeemed.
  • The refund is made within 30 days after the return is received and approved.
  • The refund is made using the same method of payment as at the time of purchase.

Exchanges & Returns outside Europe

Outside Europe:

  • You are responsible for return costs in the event of an exchange/return
  • Send the goods you wish to return to our address:
    Väpnaregatan 8, 254 52 Helsingborg SWEDEN

Contact us here before returning your order.

What is our Odd Stock

  • Odd Stock are models that are part of the range, the last pair from an MTO (Made to Order) collection or sample models before an MTO.
  • All shoes in Odd Stock are sold at a reduced price.