FAQ

Domestic delivery cost (Sweden):

• Shipping fee: SEK 99 for orders under SEK 800.
• Orders within Sweden are sent with Schenker to an agent or home delivery with UPS Express for SEK 299.
• Delivery time: 2-3 working days.

International delivery costs:

• International orders are shipped with UPS.
• Delivery time: Up to 7 working days.
• Scandinavia: SEK 300 shipping fee.
• Rest of Europe: SEK 500 shipping fee.
• Asia, Australia & USA: SEK 1000 shipping fee.

• Prices are stated in Swedish kronor (SEK) and include Swedish VAT of 25%.
• Shipping fee, cash on delivery fees and invoice fees are added.
• Within the EU, the prices are shown with the respective country's VAT.
• For countries outside the EU, prices are shown without VAT, and customs duty is added upon delivery.

Exchanges and returns take place via the return form

Exchange of goods:

• In case of exchange, you have the right to buy a new item for each returned item. Any difference will be refunded.
• You are responsible for the return cost in the event of an exchange.

Return:

• You are responsible for return costs yourself. Returns sent against cash on delivery will not be redeemed.
• The refund is made within 30 days after the return is received and approved.
• The refund is made using the same method of payment as at the time of purchase.

Outside Europe:

• You are responsible for return costs in the event of an exchange/return
• Send the goods you wish to return to our address:
  Väpnaregatan 8, 254 52 Helsingborg SWEDEN

Contact us here before returning your order.

• Odd Stock are models that are part of the range, the last pair from an MTO (Made to Order) collection or sample models before an MTO.
• All shoes in Odd Stock are sold at a reduced price.