Covid 19 Policy
About Covid-19
Current
During the fall of 2020, many employees in small and medium-sized companies are returning to their office environments. This places great demands on companies to be able to offer employees safe working environments. Covid-19 is a virus that won't go away. We as a society will be forced to learn to live with it for a long time, privately and at work. For Hammargruppen, the work of securing the working environment is absolutely central. Hammargruppen has therefore taken a series of measures with the aim of protecting employees and operations.
Risk assessment of the work environment
It is part of Hammargruppen's employer responsibility to assess potential risks for injury and illness linked to the work environment. Risk assessment is part of the systematic work environment work. A risk can be defined here as the probability that a hazardous event or exposure will occur and the consequences if it occurs, in the form of injury or ill health.
Covid-19 has contributed to Hammargruppen developing the work of creating a safe working environment. Information on how we combat infection, and make it difficult for it to spread between people, is now a natural part of Hammargruppen's work environment work. The goal here is also to minimize the risk of employees being exposed to the risk of infection during working hours.
Concrete measures at Hammargruppen
- Hand sanitizer is available in the store
- Recommended distance is kept between customers and staff
- Max 5 customers in the store at the same time
- At the end of each working day, surfaces such as handles, doors, cash registers, computers and toilets are disinfected
- Our employees stay at home at the slightest symptom of illness
- Careful hand hygiene
Some of our most frequently asked questions
Delivery cost & Delivery time
Domestic delivery cost (Sweden):
- Shipping fee: SEK 99 for orders under SEK 800.
- Orders within Sweden are sent with Schenker to an agent or home delivery with UPS Express for SEK 299.
- Delivery time: 2-3 working days.
International delivery costs:
- International orders are shipped with UPS.
- Delivery time: Up to 7 working days.
- Scandinavia: SEK 300 shipping fee.
- Rest of Europe: SEK 500 shipping fee.
- Asia, Australia & USA: SEK 1000 shipping fee.
Prices
- Prices are stated in Swedish kronor (SEK) and include Swedish VAT of 25%.
- Shipping fee, cash on delivery fees and invoice fees are added.
- Within the EU, the prices are shown with the respective country's VAT.
- For countries outside the EU, prices are shown without VAT, and customs duty is added upon delivery.
Exchanges & Returns within Europe
Exchanges and returns take place via the return form
Exchange of goods:
- In case of exchange, you have the right to buy a new item for each returned item. Any difference will be refunded.
- You are responsible for the return cost in the event of an exchange.
Return:
- You are responsible for return costs yourself. Returns sent against cash on delivery will not be redeemed.
- The refund is made within 30 days after the return is received and approved.
- The refund is made using the same method of payment as at the time of purchase.
Exchanges & Returns outside Europe
Outside Europe:
- You are responsible for return costs in the event of an exchange/return
- Send the goods you wish to return to our address:
Väpnaregatan 8, 254 52 Helsingborg SWEDEN
Contact us here before returning your order.
What is our Odd Stock
- Odd Stock are models that are part of the range, the last pair from an MTO (Made to Order) collection or sample models before an MTO.
- All shoes in Odd Stock are sold at a reduced price.